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 PlayStation Security Breach a Test of Consumers’ Trust

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PostSubject: PlayStation Security Breach a Test of Consumers’ Trust   Sat Apr 30, 2011 1:02 am

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When Sony designers made the PlayStation 3, they lavished attention on the hardware. And when their shiny new machine was finished, Sony executives basically said, “Hmm, we’d better figure out an online system for this thing.” So they tacked one on.

On Tuesday I was among the more than 70 million customers of Sony’s PlayStation Network and Qriocity music and video service to receive an appalling e-mail essentially saying that everything the company knew about us — where we live, when we were born, our log-ins and passwords, and possibly more — had been ripped off. As an admission of online ineptitude, it could hardly be more thorough.

It could get worse.

“If you have provided your credit card data through PlayStation Network or Qriocity,” Sony said, “out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.”
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